I have two kwikset locks - one is a 914 and the other is a 916. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. Do I have to change/add something to get that? Ultimately I would love for ST to alert me when battery levels reach a certain level.
Working with support for the same issue. I have 2 x 914 that don’t report the battery level. Open a ticket, because the tech guy said “no one else complained” so it must be something with your locks…
One thing they’ve suggested yesterday was to take the battery pack out and put it back in to see if that fixes it. I am going to try that right now
yeah I will def write them - till working with them on getting Hue’s to work with V2.
I never realized with V1 I didn’t have battery level until one night over the summer I was working late (out of state) and my wife got locked out because the battery died…and she forgot to put the spare key back…that was a very expensive mistake haha
I waited about 7 days after the V2 migration and finally my Kwikset 916 reported a abttery status of 100%. I don’t believe it, but it’s better value than than a dash… I think that I also cursed, cussed, hit refresh 10 times a day, sweared and prayed for a battery status… One of these works.
On the other hand…removing the batteries may solve the problem! I have two locks and “treated” both with resets, z-wave exclusions/inclusions, curses and swears but I only removed the battery pack on the one that is now showing the battery level…so.
My 914 finally started working but my 916 still has the dashes - I checked device type to see any difference and nothing - both listed as z-wave lock… any suggestions on switches to make in the IDE?
Follow the link above to get a custom device type and a super nice app. Just installed both and they are awesome, both by @ethayer.
Also, search the forum for an app by @notoriousbdg called BatteryMonitor. Works well for me - I had to do very minor changes to make it work the way I wanted.