Hi all. I have a Kwikset 910 Z-Wave (installed a year ago), and the battery status is not updating in the SmartThings app. Batteries were low, I replaced them, but now the status remains 1%. I read some very old posts (2015), but still not sure how to get the app to recognize I replaced the batteries and refresh. I tried closing the app, restarting my hub, and reinstalling another set of batteries, all without success.
Any suggestions? Thanks very much in advance.