Just installed a new SmartThings mini-split, and I have a different interface for the new one, but different for the older ones

A few years ago I installed Samsung mini-splits in my home, and operate them with the SmartThings app, all is well. Yesterday I installed a new mini-split, also from Samsung, that’s technically 2 models newer than the ones I had previously (although they look exactly the same.)

When I added it to SmartThings, it said I needed approval to install a plug-in for this new mini-split, no problem, installed perfectly. The odd thing is the interface screen is different than for my older mini-splits. It’s possible there are some new features, but I can’t really see any. It’s not a huge issue, I can still control it like I do the others, but why the different screens?

Here is a comparison, old vs. new:

Compare the controller plug-in versions by clicking on the three dots → information → controller/app version.

I think that if you uninstall and reinstall the app, the old one will be replaced by the new one.

I tried that and after I signed in, I clicked on the new AC, it downloaded the plugin and showed me the new interface. Then I went to one of the older ones, downloaded the plugin and still showed me the old interface. Maybe they have sort of abandoned the older ones, although you’d think they would keep it the same.

These are the info screens:


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Does anyone know if anyone from Samsung looks at these posts? They don’t seem to have online support for HVAC products.

I did find that if you go to the SmartThings advanced website at SmartThings. Add a little smartness to your things. you can get information about the “Presentation ID” for your device, which is the identifier of the device presentation definition that controls the UI of the device in the SmartThings app.

My older units use “DA-AC-RAC-000003” while my newer one uses “DA-AC-RAC-01001”. There does not seem to be any way to update it in the SmartThings app or int eh advanced commands section of this app. It could be that it can’t be updated.