Pardon me if this question has been answered. I searched but I didn’t find the answer.
I have 3 IRIS contact senors (open/close) bought from Lowe’s back in 2016 and I paired them with my v2 hub since then. It worked really well until the day before yesterday, 09/01/19, when all of sudden, all three of them became unavailable. I have rebooted the hub, reset the device, changed battery, nothing helped. I have tried to reconnect, wasn’t able to find the device.
I just found that IRIS service was stopped sometime earlier. But I think the sensor uses Zigbee anyway, so it does not need the service to function, correct?
Any suggestions? Three of them went offline at the same time is a bit suspicious. Does samsung stopped support them?