I am just setting up ST. I have my phone (iPhone5 IOS 8.1) and mobile presence works great on it. I am trying to setup my wife’s phone (iPhone5 IOS 7.1.1 and I cannot get it to detect when she leaves or arrives, I set hers up with a new account shared to mine. When I initially set hers up it shows her as being present and has not changed since. I checked all of her settings and they match mine. Her Location Services is turned on for the ST app although her version of IOS only has an on/off switch where mine has the option to set it to Never, While using the app and Always.
Do I need to set the “Background App Refresh” on for the app for her?
I don’t have this option turned on at all for my phone (neither does she).
She refuses to update the OS right now because “everything is working fine now” lol