I had previously bought two RB 265 Innr bulbs which I added to my SmartThings hub without any problems, and they have worked perfectly ever since.
Now I bought 4pcs RB 262 Innr bulbs thinking that they will work perfectly. However, when I add them, even if I manually select the manufacturer and then add the bulb, Zigbee recognizes the bulbs as dimmers, which can not be adjusted for example brightness, only on/off. If I set a routine with a button, it lights up at about 10% when switched on. Has anyone encountered this problem? I do not understand what it is.
The fingerprint for the device could not exist in the driver that you are using for the working bulbs.
Can you go to the device details of one of the working bulbs, open the three dots menu in the upper right corner and select driver → see which driver they are using.
Go to the same location on the RB 262 bulb details page and see if you can choose the same driver under “select another driver”
I tried to change the driver but when I change to zigbee thingy it doesn’t change anything at all and just turns on and off.
No other driver is brought up by the system. I’ve tried every way but it just doesn’t recognise it as a light bulb… Frustrating because with the old models it worked without any problems…
I’ll check the AWA site in the morning but unfortunately I think only the two drivers will be visible there.
That seems a little odd. When using the Zigbee Switch driver the only difference between the device profile used for an RB 265, which is explicitly supported and described as an Innr Light, and a generic Zigbee Dimmer device, which appears to be how the RB 262 is detected, should be that one is categorised as a Light and the other as a Switch. The capabilities are the same so both should have on/off and dimmer capabilities, just different icons by default.
Don’t switch to the Zigbee Thing driver. That exists simply to allow a completely unrecognised Zigbee device to be paired without any functionality so it can be changed to a different driver later.
Thank you, I hadn’t thought of switching to Zigbee Thing, unfortunately it doesn’t offer a solution to anything at all. Just as a last ditch effort I thought maybe this might be the solution.
Actually I have no idea how to solve it to recognize the ST as a bulb… So I may have 4 expensive LED bulbs
That looks like a correctly installed innr RB 262 to me. It doesn’t have an explicit fingerprint in the Zigbee Switch driver so has been installed as a generic ‘Zigbee Dimmer’ using the switch-level profile. This profile is the same as the one used by the innr RB 265 apart from it being classified as a Switch rather than a Light which is pretty much a cosmetic thing for the mobile app.
And you are saying it doesn’t work like a dimmable switch in the mobile app?
Yes, the thing is that it is not usable at all, only on and off, the dimming doesn’t work at all, it doesn’t react to anything. But if I control the light bulb with a button, for example, when I turn it on, it switches to 10% brightness max, so that the brightness is not defined anywhere, but if I set it to 100%, it doesn’t change, it switches on at 10% brightness. If you look at the interface, it’s different.
