Inconsistent iPhone presence


(Steve S) #1

I have noticed that the iPhone presence is inconsistent - that is sometimes you have to open the smartthings app and “refresh” the mobile presence to get it to report presence. For example, I leave home and get to work - I notice my ‘away’ mode is not activated - then I notice my mobile presence still shows blue/present. If I pull-to-refresh the page that has my mobile presence, it will switch to showing me not present and then my away mode will activate.

This has happened to me about 4 times in the last two weeks. Anyone else seeing this?


(Cory S) #2

I have heard from ST that they have an update to the iOS app awaiting approval from Apple to resolve this.


(Steve S) #3

Is this after the 1.4.6 that came out a couple of days ago?


(Jim ) #4

my wife’s iphone has the same issue…any suggestions?