Presence - iPhone


(Michael) #1

Hey guys,

I’ve been having this issue for a while and can’t fiqure it out. I have three iPhones setup as presence triggers. All on different accounts. Mine is the only one giving me issues. My phone will not trigger when I leave my home, however, as soon as I open the app, it triggers. Again, I’ve gone through and checked everything I can think of like my phone settings, deleted and reinstalled… blah blah blah. Any suggestions?


#2

Settings, Privacy, Location Services, make sure SmartThings is set to Always plus any other app that your using in your SmartThings world.


(Michael) #3

Yep. Ive double checked that. Not the issue


(Michael) #4

Can I have a moderator delete this. I found a similar topic


(Squatting Hen) #5

I have had these same issues for months. Basically ST is aware, but it is what it is. I had to keep my app open for about 5 minutes today for it to refresh.