iHome SmartPlugs Will Not Connect

[JDRoberts]

@Brad_ST

Are all three plugs connected to the iHome cloud? They should show “Connected to iHome Cloud” in the iHome app.

About two weeks ago, community members began reporting that Ihome devices which had previously worked just fine had stopped working. See discussion in the following thread:

Ihome isp5 Smart Plugs No longer working properly...keeps getting disconnected from ST

I have 5 ihome smart plugs that have worked flawlessly with the ihome app, apple home kit on my phone and with smartthings. I have smart lighting setup and routines that have included the switches and they have worked perfectly. About a week or so ago, I noticed they would become unavailable on smartthings. They would still work with the ihome app and apple homeki, but not with smartthings. They would eventually come back, but then randomly fall off again, sometimes 10 times a day. This didn’t happen until recently. Again, they are only not working in smartthings, ihome app and homekit they are still working 100%. What happened? How can I fix this? Was there a back end update like wemos? Really need to get this to be working again. I contacted support and they said they are not officiall…