Hi all, Hue integration stopped working yesterday, hue hub now appears offline and smartthings hub is unable to control lights. I tried removing the hue hub from smartthings and re-adding but now smartthings is unable to find and and add the hue hub. A couple of notes: Everything is on the same…

Mine are working however some (not all) of my Hue bulbs are going offline and online repeatedly in the ST app. Again, this is post the ST hub FW update yesterday. UPDATE: Appears to be Device Health related. But definitely started right after ST hub FW update yesterday. I don’t think I have seen…

Add me to the list of people that are now seeing Hue Offline since this update. Support ticket opened - #759122

Of course Support recommend I power cycle the ST hub and bulbs. I did it just for kicks but seriously. There were updates to the Hue integration this release and the logging error I reported seemed to have been ignored.

Same here. It happened yesterday Jun 27. Something has changed on ST hub. I rebooted the ST hub but to no avail.

Power cycling everything has not stopped my offline/online cycling on the bulbs. Waiting to see if error in Live Logging for Hue bridge has gone away or not. It was previously consistent every ten minutes. But this is interesting - stumbled on by chance. In Live Logging for Smart Locks I have th…

Is anyone seeing Hue issues and not using the HA emulated hue bridge? [image] Hub Firmware Release Notes - 26.9/26.12 Hub Firmware Release Notes HA-Bridge Hue emulator integration stopped working yesterday after update. All Hue devices appear OFFLINE. Rebooted everything s…

[image] Brad_ST: Is anyone seeing Hue issues and not using the HA emulated hue bridge? Not sure I fully understand. I have a Hue bridge, the physical device. I do not use a Hue emulator of any kind. My Hue issues are that I see frequent device health-based offline/online messages in the “R…

I’m trying to suss out the scope of the issue. We have users who are using the HA emulated hue bridge who are reporting an issue so I’d like to establish if others who are not using the emulated hue bridge are also seeing issues, as it is likely a different root cause. Based on your response, it so…

I’m using the official Phillips Hue Bridge.

I looked at the device you reported in your support ticket. It does seem to have been very solid up until the hub firmware update when it started flip flopping online/offline. I don’t have a good explanation unfortunately but will flag it.

Hue integration stopped working (27 June 2019)

General Discussion

Brad_ST (Brad) June 28, 2019, 11:46pm 8

Is anyone seeing Hue issues and not using the HA emulated hue bridge?

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Hue integration stopped working (27 June 2019)

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