Hi,
Just bought hub v3 (2018). Plugged it into power socket and nothing happened. Hub not booting and has no LED status.
I tried soft and hard reset but without success. LED is still not lighting.
How to resurrect this brick?
Hi,
Just bought hub v3 (2018). Plugged it into power socket and nothing happened. Hub not booting and has no LED status.
I tried soft and hard reset but without success. LED is still not lighting.
How to resurrect this brick?
sounds like a bad power supply. Will have to call support.
Or just return it and order a new one
Power supply is correct. We tried different one, everything is the same - hub is dead.
Wrote email to support. Waiting for response, will keep it posted.
I suggest that you call them. I’ve written 3 tickets since November and never received any response. I ultimately left SmartThings (except for a handful of devices) because of it.
Sent hub back. Waiting for results.