Hub showing my devices offline

General Discussion
1

Anyone still having problem with devices showing offline in IDE. My problems started yesterday with the Smarthings Platform issues. Things seemed to be functioning this morning but when I sent a command to alexa she said the device was not responding but the command was completed. In my IDE I have one device showing online and alexa responds normally.

I have since cold booted the hub with batteries removed plus issued a reboot command with no change in device status. I can issues commands with the smarthings app. The favorites page in the app shows my favorite devices as unavailable.

Looking for clues to resolve my issue.
Thanks

2

Still on-going for some…

3

Good to know I’m not alone. Thanks

4

I have been having a bear of a time with the older Multipurpose and leak/moisture sensor. I have a case going on with them right now over it.

I have done a lot of remove batteries, unplug, wait 7-10 minutes, plug back in, re-add batteries with this.

My problems seem to be on the Zigbee side. Z-wave seems to work, along with most of the integrations.