Devices Off line but working


#1

I noticed today that I have two devices showing offline both in the App and IDE. Even though they show off line I can still turn them on & off. I pulled the batteries in the hub and power cycled it without any success with the offline status. Not sure where to look next. Has anyone run into this problem?


(www.rboyapps.com - Make your home your butler!) #2

Quite common, hit the refresh button and they should come online. Plus there’s an ongoing outage about device health which may be impacting it.


#3

Went to specific devices in IDE and selected edit. Then hit update and went back to my device list did a page refresh and now showing online. Thanks for the help.