Hi there, and merry Christmas!
I recently set up an ST hub (I think v2), and am away from the house. The app and API site both show the hub as inactive, but I can ping it successfully. I tried rebooting it via the API, to no avail. The status site isn’t reporting anything relevant at the moment. I got a push notification that it went offline about 6 hours ago.
Before I open a ticket with support, is there anything else I should try?
Thanks for any help you can provide!