In follow up to the Hub Firmware 17.11 post-mortem , we are going to begin rolling out an update version (17.12) to customers currently on version 16.14. Similar to the version 17.11 release, we are going to do this in a staged process - you can reference the details here . Release notes are as follo…

Removing cloud and making everything local with the update? Didn’t think so. :slight_smile: its not a hard concept, st cloud=unreliable and slow. Perks of a corporate owned automation system I suppose.

@nastevens this issue isn’t limited to Locks but other devices also. Today I excluded a perfectly working Z-Wave Switch and then paired it again. It paired up with all 0000 for MSR and more missing information (see below) Original Raw Description Raw Description zw:L type:1001 mfr:027A prod:0003 …

@nastevens I think part of the issue is with the pairing process, after a device pairs (say the switch completed pairing) it took almost 50 seconds for it to recognize that it had completed pairing and display in the screen that the device had been found. Some folks (me too) keep putting the devic…

@nastevens - I’ve got to stop these multi posts!! So when this issue happens about RAW description missing information and all 0000 etc. The next thing that starts is communication issues with the hub, now this Z-Wave switch that was working PERFECTLY before I excluded and re paired, is now gettin…

@nastevens Promise last post for now… So the was I was finally able to get it to correctly and complete pair and identify the device was by doing the following steps: (I can replicate the successful pairing consistently with these steps and consistently unsuccessful pairing if I don’t follow these …

Thanks Duncan! Hope to see the patch soon, this is make a lot of a folks very very happy. BTW if you can share what was the issue?

Thanks Duncan. I have the same problem with my lock and hope to see the patch soon.

Can you give a timeframe for the next update? This is far more disruptive (in my case) than you might imagine. THANK YOU for identifying and pursuing this bug!

The issue was that the hub is automatically secure-encapsulating commands to securely-included devices. It’s now required that devices support everything securely that they support normally, but the first generation of Schlage locks predates that requirement so they were ignoring the secure-encapsul…

Hub Firmware Release Notes - 17.12/17.13/17.14

Announcements Hub Firmware Release Notes

duncan (Duncan) June 7, 2017, 7:27pm 386

The mfr:0000… and association issue for Schlage locks will be fixed in the next update.

Hub Firmware 18.x Beta

[OBSOLETE] Lock Manager

[EDGE] Universal Enhanced Z-Wave Lock Driver for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung

[OBSOLETE] Lock User Management (LUM)

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Hub Firmware Release Notes - 17.12/17.13/17.14

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