Received update to 32.7 from 31.0004, no issues
Any ideas on what changed in 32.10?
Nope. They did not provide any info
The firmware has not been pushed to my V3 hub yet.
@Brad_ST - I recently updated a sensor I use to monitor my backyard’s gate so I can’t say how it would have behaved before 32.7/32.10 but something is not working right. The sensor keeps getting flagged as offline even though it is perfectly functional.
Is it a hub firmware issue or a sensor / DTH issue? The check interval seems to be longer than usual, could that be it?
I went out ready to change the battery as it seemed to be dropping fast, but as soon as I opened the gate the app updated it to online and open. It is annoying not to be able to rely on the online/offline status for something there for security purposes… but I was glad it actually worked.
My hub V3 just got updated from 31.4 to 32.10 half hour ago. Only 1 of 70 devices (Aeotec range extender) shows off line.
Just got my update…didn’t even notice…except now Echo Speaks doesn’t work:(…Looks like I will be using Voice Monkey more
The changes in 32.10 are the same as 32.7 with a fix for a DNS resolution issue impacting hubs where an IPV6 address and nameservers were received prior to an IPV4 address at a specific window in the hub boot cycle which resulted in these hubs being stuck with a blue LED (they were still able to receive updates).
@ aruffell
what is the distance between the hub and the device on the gate? how many walls and major obstacles are there? you might need a zwave router/repeater (electric plug outlet) just inside of the outter most wall.
@Awestun - I have over 100 zwave plus devices and quite a few are super close (~1m) to the gate sensor. The gate sensor is probably within 5m / 16ft from the hub with just 1 exterior wall separating the two. If not for the wall, there would be a direct line of sight. From the testing I did, I believe the signal is strong. I believe this sensor has a signal strength feedback mechanism if I really need to check that, but I don’t believe it to be the issue.
I can’t recall where I read the requirements for the hub to determine the device status but I think there was some time limit that a sensor either checked in or responded to the hub. Since this is a sensor, I doubt it can respond when asleep, and its check-in interval is set to 8hrs which might be too long. Anyone know what the max time limit is? The solution here might be to reduce that value to something just under the new threshold.
that could very well be - 8 hours does seem to be a very long check in time.
SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update
Completed - Firmware version 0.32.10 has been released to all Samsung SmartThings 2018 and 2015 model Hubs. Please contact us via support.smartthings.com if you have any questions.
Oct 5, 17:16 EDT
I guess I need to check how often the sensor is programmed to wake up and ensure it is more frequent than the check in interval so as to reset it before the hub tries to reach out. I am still under the understanding that the device will not respond to the hub as it is mostly asleep. (Series 700 zwave chip / battery operated)
one way to wake up a device i found out is to go into the ide and click edit for the device and then update.
Just received 0.32.10 and I saw my motion sensor went offline. Can’t get it back to working. Guess I have to try resetting it later.
Open the device in IDE and change the devices type, save, change back to original device type, save.
Two problems since I received 32.1 today.
Replaced two batteries a couple hours ago and they are still reading the old levels.
Plus a Monoprice 4 in 1 sensor is stuck on motion.
Edit:
The battery and motion problems with the Monoprice 4 in 1 sensor have resolved by removing and reinstalling the batteries.
Fixed battery reporting problem with an Aeotec recessed door sensor G5 by toggling the DH.
Thanks. Tired that and it changed from offline, but it won’t register any movement. I unplugged the hub and let it reboot and still nothing. Removed the batteries on the sensor and still nothing registered in ST. The motion light does come on, so I know it’s working. But ST isn’t getting the info.
Back offline again. I have two of these. One is still fine the other isn’t working now. Went offline after the update according to the history.
Edit - Had to remove and reset the device. Once I set it up like new, it started working again.
****Edit 2 - And back offline again! This sensor was working fine till this update today.
Finally updated. Now I am curious about these Z-Wave statistics. I looked at a few device pages, but did not observe anything new. Later this week, I will be fixing some weak spots in my Z-Wave mesh and this sounds like it might be interesting.
update, my hub received the update about an hour after my post. only one of my ikea zigbee extenders went offline out of 60+ connected things…so not bad.