Just my experiences here…
- turn off device health, it’s bad for your devices health
- after an update check the dth for any affected devices. Some custom dth have not been updated to the change st made in battery reporting not too long ago.
- just because the app says it’s got a few a battery and/or is unavailable, check the device. Test the automation, or make a test automation to test them. If the automaton performs as expected dying address it, it’s just the app.
- back to the dth, I have many of my iris contacts and motion sensors change from the stock dth to a custom dth by themselves after an update. Reset the dth and see if the status changes.
- if you have a troublesome device go into the dth, select type, change it to something random, it doesn’t matter what. Click save. More go back into it and reset the dth to the proper one.
- 95% of your problems… But most likely 100% of your problems are due to the ST backend. If your automatons are working within an acceptable level turn off the app… Have a beer or an ice cream and wait it out. Cause odds are your stuff ain’t broke, theirs is.
That’s my 2 cents of being with ST for 3 years and having over 200 physical devices.