tpmanley
(Tom Manley)
June 5, 2019, 9:03pm
21
That’s correct
This could theoretically happen with any Zigbee 3 device but we only saw it with a Leedarson bulb that isn’t available in the US or Europe at this time. The best way to exercise this code is by joining Zigbee 3 devices (like our latest generation SmartThing sensors) to a Hub v2 or v3. The issue can manifest even on hubs that don’t support Zigbee 3, like the Hub v2.
1 Like
jkp
June 5, 2019, 9:04pm
22
Did that 5 times before I posted.
1 Like
jkp
June 5, 2019, 9:06pm
24
Even rebooted my hub. I also noticed that any smartlighting rules with mirroring turn on after a hub reboot now
jkp
June 5, 2019, 9:08pm
25
And just now, after 1.5 hours… the hue bridge is back online and most of the lights.
1 Like
Is the ADT water sensor zigbee 3? I think i have a spare one of those in my stash i can test with.
Anyone else seeing hub disconnects every 10 min in Hub Events following the update?
jkp
June 5, 2019, 9:54pm
28
Yes, I am seeing the hub disconnected in the event logs every 10 minutes
Would you be able to submit a bug report in centercode? If not I’ll do one tonight when I get home.
i had a quick one right after the update, but no disconnects since then
jkp
June 5, 2019, 9:59pm
31
Reported it to one of the ST staff who contacted me about my hue lights
1 Like
jkp
June 5, 2019, 10:01pm
32
And my last unavailable hue light just changed to online
1 Like
jkp
June 5, 2019, 10:42pm
33
The disconnected messages in the events log have stopped.
Brad_ST
(Brad)
June 5, 2019, 11:09pm
34
It’s not.
For those seeing the disconnect like clockwork every 10 minutes, that is a known issue. Someone smarter can provide more details.
2 Likes
Ok. Found a ST motion sensor on my stash I can test with.
3 Likes
Thanks for the update. Does it require intervention on individual hub? Should I open ticket? Or just wait?
Brad_ST
(Brad)
June 5, 2019, 11:32pm
38
I believe it will require a firmware change but I could be wrong.
The hub firmware team is aware of the issue but it doesn’t look like anyone has filed a bug in Centercode for it.
1 Like
Love it! If I show mine my wife will finally find out my addiction.
Unless it’s a coincidence with some other measure ST took, rebooting Hue Bridge seems to have stopped the ST hub disconnects.
UPDATE: rebooting Hue bridge only worked temporarily.
1 Like