I have V3 Samsung Hub and Schlage BE 469ZP has stopped working. It shows as a device, but always reports an Open state. The current device handler is Masquerade V1.01
The new web interface is highly confusing to me and I’m trying to muck through and failing so far. There is one post I found that advises to exclude the device, then delete the legacy device handler, then reinstall. I can’t for the life of me find where/how to do this.
I’m sure this is an easy thing, but I am missing it completely…greatly appreciate any patient help for guidance on how to do this. Thank you!