Help trying to fix my Routines

routines

(Tobey Rector) #1

I am having an issue where my Routines that I have set will not work on a random bases. I have removed them and reset them. Tonights I have found and error in the logging. It runs at 10:30 PM EDT here is the full log from that time. Thank you

e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:31:20 PM: error java.util.concurrent.TimeoutException: Execution timed out after 40 units. Start time: Sun Aug 21 02:30:35 UTC 2016 @ line 557
e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:30:35 PM: trace prefix():
e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:30:35 PM: trace Not sending alert, no preferences set
e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:30:35 PM: trace oncePerDayOk = true
e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:30:35 PM: debug HH autoExecute(), newMode: Bed Time
e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:30:35 PM: debug HH auto execute Bedtime At a Certain Time
e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:30:35 PM: trace daysOk = true
e5cf58a4-4b73-441f-bfd0-e7d316dad4d0 10:30:35 PM: trace takeAction()
6659e9c5-6f45-4aeb-81e8-a713ed860c03 10:30:56 PM: debug Parse returned {{ linkText }} has arrived
478b4cc9-27e5-4424-b765-aff3c08da9f2 10:30:49 PM: trace getPhrases(), state.welcomeIssue = null
ac644ea2-01f0-4033-ac8d-e16fdb3c0411 10:30:46 PM: info SHM getInitialData 0.247 (00) incidents:00, locationId:b7a16210-2009-47aa-8e6b-d0fdf2d3f1a1
ac644ea2-01f0-4033-ac8d-e16fdb3c0411 10:30:45 PM: debug summaryData: [[icon:indicator-dot-gray, iconColor:#878787, value:Disarmed], [icon:indicator-dot-green, iconColor:#79b821, value:Everything OK]] - [[icon:indicator-dot-gray, value:Disarmed, iconColor:#878787], [icon:indicator-dot-green, value:Everything OK, iconColor:#79b821]]
15d1676a-a805-4926-a293-69bcaea6e505 10:30:36 PM: debug locationHandler evt: Bed Time


(David S) #2

Best bet is to send a support ticket in and also send the ticket number to @Aaron to properly tag it. There’s been ongoing issues with routines either not running or not running all items in the routine…


(Tobey Rector) #3

Everything I found comes does to this:

Some work and some don’t:
The ones that work uses a different handler:

takeAction - Does not work

doExecute - Works.

How can we fix This?