HELP! Schlage Lever FE599 Won’t Go into Pairing Mode

Devices & Integrations
1

Hi All! I have the Schlage lever FE599 and it won’t go into pairing mode. It is brand new and I think I have tried everything:

Bringing it close to hub
Resetting the Device
Device Exclusion

I put in my programming code, hit the Schlage button, then hit 0. It brinks orange twice then blinks red.

Any advice what to do?

Thanks!

2

just checking… you are putting the hub into inclusion mode, then entering the programming code, hit schlage button then hit 0?

3

I hit the add device on the app before I put the programming code in

I’ve currently got the lock right next to my V3 hub and it’s blinking green

4

tagging @RBoy the lock expert on the forum

1 Like
5

Thanks! I’ll wait for his response

6

Blinking red means the pairing failed. Power down the hub for 2 minutes and then exclude and try pairing it again.

7

@mustardk1 im having the same problem. the LOCK is not going inot pairing mode. I dont tnink it has anything to do with THE HUB. does anyone have a suggestion. i cannot Pair

8

Me too, same issue with Schlage FE599 not pairing with SmartThings… even went to the following extremes: moved the lock within 1 foot of the SmartThings WiFi hub (Model: ET-WV525) and purchased the Universal Enhanced Z-Wave Lock App from rboyapps.com/Drivers/Drivers.htm.

I’ve got good batteries, the devices are very close, the hub can detect the Schlage lock is available for pairing, the Schlage lock has been fully reset multiple times… there are 4 options that appear in SmartThings App went attempting to pair this particular lock. They are as follows: Schlage Connect Z-Wave and Schlage Connect Zigbee and Schlage Keypad and Schlage Touchscreen (none of these options will pair). There is also an option in SmartThings to pair “Z-Wave” devices (this option also fails). Running out of patience and options… ready to buy a newer model lock.

BTW - I have 4 digital locks in multiple homes all worked fine with Nexia hub (now part of Trane Home app). Most of my locks are Schlage, but I also have a Kwikset.

Any help resolving this issue would be greatly appreciated.

9

Have you done a general exclusion of the device before trying to pair it?

I noticed this in the manual "Restoring factory settings WILL NOT exclude the lock from the bridge.

10

Hooray!!! Success !!!
How it happened. Re-enrolled the device in TraneHome. Then re-removed it from TraneHome. Then added it back to SmartThings using the Universal Enhanced Z-Wave app from RBOY Apps as a generic Z-wave device.

1 Like