HELP! Schlage Lever FE599 won’t go into pairing mode

mustardk1 · February 21, 2021, 12:02am

Hi All! I have the Schlage lever FE599 and it won’t go into pairing mode. It is brand new and I think I have tried everything:

Bringing it close to hub
Resetting the Device
Device Exclusion

I put in my programming code, hit the Schlage button, then hit 0. It brinks orange twice then blinks red.

Any advice what to do?

Thanks!

jkp · February 21, 2021, 12:09am

just checking… you are putting the hub into inclusion mode, then entering the programming code, hit schlage button then hit 0?

mustardk1 · February 21, 2021, 12:21am

I hit the add device on the app before I put the programming code in

I’ve currently got the lock right next to my V3 hub and it’s blinking green

jkp · February 21, 2021, 12:23am

tagging @RBoy the lock expert on the forum

mustardk1 · February 21, 2021, 12:44am

Thanks! I’ll wait for his response

RBoy · February 21, 2021, 2:11am

Blinking red means the pairing failed. Power down the hub for 2 minutes and then exclude and try pairing it again.