About a month ago I had all of my zwave devices disappeared from the hub. I reset the hub, unpaired all of the zwave devices (smoke and co, switches, repeater plugs, outlets), and re-added them back in.
I ran into an issue with pairing all 3 of the Schlage fe599nx levers. I would unpair them and factory reset them (took out the batteries, hit the schlage button, waiting a little bit, insert new batteries, held down the schlage button until the green light appears). Then I would try to add them back into the hub. When pairing the green light flashes but nothing appears on smartthings to indicate the device is viewable. Note, when I paired them, the hub is less than a foot away from the lock. I did notice that the in the events there was a zwjoin. see below.
I manually created a device via the IDE. After I created the device and linked it to the correct id, it would appear on the smartthings app. I used the standard zwave lock DTH and things seem to work. I can lock and unlock the doors from the app. I can setup simple automations. I cannot use custom DTHs though (see #3 below).
- Has anyone recently run into pairing issues with the fe599nx?
- Was there a firmware update recently that could have caused the pairing issue where the device pairs but does not appear on the app/IDE list of devices?
- Another issue I’m running into is when I try to use a different DTH which helps configure some of the settings (autolock, lock and leave, beeper mode, etc), the DTH does not work because the zwave raw description/data isn’t available to parse.
I’ve contacted smartthings support twice already and there hasn’t been a response. Any help, ideas, or suggestions would greatly be appreciated.