Okay, so here is the deal.
Bought my first ST Hub V3 (no previous hubs) three days ago. Currently only have three devices. (2) Kwikset Contemporary ZWave Deadbolts and one Remotek outlet. All three are able to pair with no issues. One lock and the outlet are in my living room. The other lock is on the front door with clear view to my living room. I’ve placed the Hub everywhere…In the middle of the living room…Near the Outlet…near the locks…everywhere. For argument’s sake. My living room is about 15 feet by 15 feet…The Outlet is against the exterior wall shared with my Back Door Lock approximately 10 feet between the two. The front door is direct line of sight from the outlet approximately 25 - 30 feet away.
No matter where I place the unit, I can’t get the devices to pass a ZWave Repair. Yes, everytime I moved it, I tried a repair and everytime, I get the following:
Z-Wave network repair started
Network repair for Living Room Light :
Failed to update mesh info
Network repair for Back Door Lock :
Failed to update route
Network repair for Front Door Lock :
Failed to update route
Z-Wave network repair finished.
And when I say near one of the devices…i’m talking within 5 feet.
Yes I’ve completely reset my locks and reassociated them with ST.
I even thought I must have a bad hub, so I returned it and got another one…Same issue.
Today, at one of the locations I had the Hub, I got a clean bill of health from Z-Wave Repair. Once. And it stayed up for no more than 10 minutes before all the devices fell off and since then, I can’t get anything to respond.
Can anyone help me here? I’ve been working on this for about three days now (approx. 4 hours a day) and I’m near my wits end. I really want ST to work for me, but I can’t for the life of me figure this out and I’m a software developer for god’s sake. A consumer device like this shouldn’t be that difficult to get it up and running.
I was running insteon several years back and had great luck with that, but I just bought a new Family Hub (Samsung) refrigerator and it gave me the bug to try out HA again. I’ve gotten a ring doorbell, and Nest Thermostat and was able to integrate both of those into ST seemlessly. It’s just the Z-Wave devices giving me the red a**!
Thanks in advance.