Help deleting Zigbee devices

General Discussion
1

I have deleted some zigbee remotes of various brands with plans to add back using Edge drivers for local control. The issue is that I deleted from the app but the devices are still showing in the IDE. I tried re-adding using the stock DTH and but they are not adding back correctly if at all.

Eria dimming remote
Ecosmart remote
In US on V3 hub

2

I should also add that I’ve tried rebooting the hub several times

3

Once I confirmed the Edge driver(s) I wanted to use were on the hub, I deleted the devices with the app and immediately added them back and they picked up the Edge driver.

4

I can’t get them removed from the hub. After deleting from app the device stills shows active in the IDE and automations continue to work despite device not showing in the app.

5

Did you try deleting them from within the IDE?

6

I did but they will not delete from the IDE.

To recap:

  • Deleted device from ST app, still appears in IDE
  • Tried deleting from IDE and says cannot delete
  • Tried repairing devices, only partially integrates and still will not delete from IDE, does delete from ST app but still shows in IDE
  • Rebooted hub
  • Opened ST support ticket