Same issue here, just started happening. I have some additional info to share though.
I discovered the issue is only with my cable box, and only with play, pause, FF, RR, and skip back. Could also be more commands (I haven’t tried all of them), but it is definitely tied to the cable box, as any commands sent to my TV or Sound bar have no issue.
In addition, WHILE experiencing the delay, i.e. after pressing a button on the remote and waiting for that command to initiate, pressing a second button on the remote that controls any other device will instantly end the delay sending the previous command(s) through.
This proves the issue is indeed with the remote, and that Harmony needs to look into this.
I will be reaching out to support shortly and I suggest that everyone else with this issue do so as well to ensure they take notice.
If you’re using a hub, I think the problem is with the hub. I tested this by pressing the button that has the delay and then immediately removing the battery from the remote (and even hiding it under the pillow). After the delay, the hub will respond to the signal even though the remote has no battery in it and is hidden.
Also, for me the delay is always present when my denon receiver is in PS4 activity and I press the activity to switch to PC. If it is in PC, and I switch to PS4, there is never a delay. I did check to make sure there are no delays set up in the app.
Just got a hub and have encountered the same problem.
I’ve managed to fix it, at least for my installation, and I think I know the cause.
My Roku is using a direct hardwired connection. The hub is on WiFi. When initially set up, the IP scan for the Roku didn’t find it. The Hub defaulted to IR and everything worked, with expected limitations. No surprises.
I wanted to play with a macro to access roku channels so I switched the Roku to a wireless connection, To get IP to the Roku, I created another Roku 3 and configured it. It found the Roku during IP scan. All was OK.
Returning the connection to wired created the awful remote control delay. Played with an IR input and a network sniffer. Seems the Hub still thinks IP is OK.
Fixing required deleting the Roku (or adding a Roku 2) and skipping past IP scan. Put the Hub in IR mode with the requsite whinging, and after fixing things, the delay was gone. If you din’t have IP, the Hub doesn’t adapt.
The fix is to get the Hub thinking it needs IR and doesn’t have an IP option.
The problem seems (this is an educated guess with reasonable data) to be that the hub to roku IP connection, if found during config, whether it works or not, is the default hub mode for Roku connect. So each press tries an IP connect and waits for success. If its not working, it waits for a timeout (hence router timing parameters improving things) then tries an IR command.
If that link is gone, the control is IR, everything technically works, but there is a network timeout between each remote press. That is the delay.
KevinMac is exactly right.
I had the same problem: when using Harmony Hub and Remote with Roku, button presses would sometimes work or lag by 1 second, or even 5-10 seconds making it unusable.
The trick is to not use Wi-Fi to control the Roku, but instead use IR or infrared.
Your Roku probably needs to be next to the Harmony Hub like mine is. Or have an IR Blaster pointing at the Roku is behind a door or inside a cabinet.
So…in Insteon app, remove Roku as a device.
Then click Add New Device.
Manufacturer Roku, Model Ultra (or whatever)
when it searches for it, immediately say Skip IP Scan
you will be told that
If you skip scanning for Roku Ultra on your Wi-Fi network, you will not be able to:
Control Roku Ultra over Wi-Fi
Launch Roku Channels
Use Soft Keyboard
However, you will be able to control your Roku Ultra using IR commands.
No problem. As long as it uses Infrared IR.
Then click Skip IP Scan again and you are done.
Now button clicks on the Harmony almost instantly and correctly show up on screen
Almost two years since first post and I’m having the same issue with a harmony hub and dish network joey. It was a great setup initially and then suddenly my button presses started to lag also. The TV volume is response but the satellite receiver’s response is hit and miss.
I have a Harmony Touch, Ultimate and Elite, and all are showing the delay. Also, there is no response whatever from certain buttons. Syncing solves the problem with the buttons but not the delays.
All 3 of my hubs have become soooo slow they are almost useless. Alexa control has also completely failed as well. Even the favorites have lost their icons on my elite remote. Can’t change the channel on the cable box because even when inputting numbers they are so slow it won’t input them all before it times out…
Everyone probably did this already but mine was slow too last night and a reboot of the Harmony hub corrected the delay issue for me. ALL functions were slow. I had not tried the physical remote but was using a tablet.
Mine is doing this as of yesterday, may 4th. A hub reboot temporarily fixes the problem, but it returns shortly after. Seems like more people are having this issue now - could it have been related to something on the Logitech server side? An update perhaps?
Yeah, this isn’t an ST thing. OP notes that but says he couldn’t find anything else so he asked here. This thread comes up first in Google for me when I searched the problem.
I was talking about the Harmony hub, too, but should have been specific. That link you posted is extremely helpful. Thanks.
I’m not a SmartThings user, but had the same issue with slow/delayed Harmony Hub the last few days, so I found this forum.
What helped for me was to go into the Harmony app > Harmony Setup > Sync.
A re-sync seemed to do the trick, everything works as normal again.
I do not know if this is a temporary fix or not. Time will tell.
if you have an alexa device you could bypass using the remote as well, you could get the harmony skill and have alexa change the channels, change volume. I’m appalled at even thinking about the effort involved changing the channel with a remote she also turns on my receiver, cable box and TV for me. “alexa turn on TV”
But my situation is made worse, with the added problem of my connected amp/receiver is now receiving a signal form my Logitech Harmony Elite to gradually increase the volume on it, until it reaches max (almost blowing my speakers).
It began 24hrs ago.
Firmware fix from Logitech hopefully to come soon?
I know this is an old thread but since moving my stuff to a new place I noticed there was a long gap in switching from my TiVo to my Apple TV or anything else using my remote for the Harmony Hub. I didn’t understand since I never had the issue at my other place. Well last night I finally got around to setting up my system wide ad blocker for my house running Pi-Hole on a raspberry pi. I had always had this set up my at last house. Anyway after getting it up and running last night I no longer have any delays with my Harmony hubs! I’m using all the default settings in pi-hole, but it’s obviously blocking something that was causing the delays. Hope this helps someone else out.
I know when my internet goes down, my Harmony elite remote control/hub has significant delays changing activities. My guess is your network has been configured to depend on your RPi. So, without it, your device’s may have been impacted trying to get to the internet? Just a guess.
When my internet service was finally restored after Hurricane Florence, my Harmony went back to working normally.
The new house is a completely new set up and new network equipment. The pi-hole just blacks ads. It doesn’t run the network. There is something that is obviously blocking communication that the hub was reaching out to causing the delay.
If you google the issue you will see a ton of people have complained to Harmony or Logitech about it. It’s all from whatever they changed with their last couple of updates. Either way this has fixed the issue for me.
she also turns on my receiver, cable box and TV for me. “alexa turn on TV”