Evening all I am trying to get my GoControl GD00Z-5 to pair and every time I put it in pairing mode it:
A) Takes forever to be discovered
B) Throws this error:
“The device failed to complete the network security key exchange. If you are unable to control it via SmartThings, you must remove it from your network and add it again.”
I’ve tried excluding the device moving it closer to the ST hub and nothing seems to work.
I’ve searched here and int interwebs and can’t find anything helpful, so I figured I would post here and see if anyone might be able to help me out.