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902

Have any forum members actually gotten the banner notice yet?

903

I did, as I noted above.

I have a very basic set up. I don’t use webcore, I don’t use any custom smartapps, I do use virtual switches and a few custom DTHs.

I haven’t done anything about it, though, because the current version of the iOS smartthings app is not voice navigable. :disappointed_relieved:

904

Sorry you feel that way. This version of the integration was designed in collaboration with the team at Rachio. Almost all uses of their devices through SmartThings are manual single zone actuations or main valve on/off (which this integration allows for). Because of how complicated the “smart” settings on their devices are if configured properly, more advanced zone settings (soil types, irrigation head flow rates, field depletion settings, etc.) lend themselves better to configuration in the Rachio app.

905

Fair point. It was just useful to be able to get some of the readings in ST itself.

But could it not have been set-up at least as a valve versus a switch?

1 Like
906

Will bring that feedback to them for future revisions, thank you.

Checking on the rationale for this with our WWST team.
Updated: Switch was used for two reasons 1) it allows for significantly more triggers to be used via the integrated rule builder in its current form 2) The syntax (zone on/off (switch) vs. zone open/closed (valve)) makes more contextual sense in history and notifications.

2 Likes
907

Thanks Blake.

1 Like
908

Got it, thanks.

1 Like
909

@blake.arnold - I’ve got a banner in the classic app, started appearing yesterday. Looks like below.

No matter what PW I try (current ST pw, current Samsung pw, older PWs, it always refuses to accept my PW. Tried repeated, carefully, not an issue w/PW typos.

So I tried the Forgot Password option (both last night and this AM) but I never receive a password reset email (yes, checked SPAM folder in my email account).

I can log into my Smartthings IDE using my Samsung account/PW. My ST and Samsung account use the same email address. I have the new app on my phone and am logged into it using my Samsung account/PW.

Appreciate some assistance w/this.

Screenshot_20200224-084948_SmartThings

Screenshot_20200224-085003_SmartThings
Screenshot_20200224-085003_SmartThings1080×2280 537 KB
Screenshot_20200224-085323_SmartThings
Screenshot_20200224-085323_SmartThings1080×2169 151 KB

910

@Babar_Khan

In the device handler change this line

definition (name: “Kankun Wifi Outlet”, namespace: “allen00se”, author: “Krys Allen”)

to

definition (name: “Kankun Wifi Outlet”, namespace: “allen00se”, author: “Krys Allen”, vid: “generic-switch”)

1 Like
911

Presence detection stopped working for me in New st app. I’m using the phone as a native presence detection in the app.
This has worked d perfectly for about a month. Today I left the house and when I returned it showed me as away and the alarm went off.
Now it only shows me as away.

912

Thanks. Modified the dth accordingly, but the switch is still showing offline in new app though working perfect in classic app.

913

does it have capability health check added and configured?

914

I’ve had the same experience; old app excellent reliability, new app extremely erratic presence. I’m hoping this will get resolved as more experience it gained by the app developers.

915

@Babar_Khan, change the device type to something else (doesn’t matter what) in the IDE and then switch it back.

This is the issue with device handlers not refreshing when changed.

916

What is new with the new update?

Screenshot_20200225-081642_Google Play Store
Screenshot_20200225-081642_Google Play Store1440×2960 612 KB

917

this type of broken functionality is going to keep me from switching from classic to new, and I’m now also hesitant to bother putting much time into setting up Classic as well. I want to integrate my existing home security system, but too much uncertainty at the moment

918

Did that, deleted apps cache too. Working now, though still showing offline but working. Thanks a lot. Obliged.

919

I’m guessing you probably created the Samsung Account outside of the SmartThings app and the two back ends aren’t syncing up. Would recommend calling Customer Service - they can get it squared away for you pretty quickly.

920

Thanks, @blake.arnold, Brad has been helping me via PM, and he solved the problem b having me log out and then log in again, now the update message is gone.

I did create my Samsung account outside of the Smartthings app, I had the Samsung account before I ever used Smartthings as far as I remember.

Thanks.

2 Likes
921

Can you guys please fix the app rearranging rooms and device order! The new app is useless with this issue. You spend a long time getting the main page the way you want, and a couple of hours later it’s all reset :disappointed:

6 Likes