GE Zwave Paired but nothing paired?

[Sddabrow1 (Shane)]

I need some help. I have been trying all night to pair a GE in wall dimmer switch to no avail.

After doing all the exclusions, pulling the air gap, pressing up 10 times, I haven’t had any luck.

However, it appears that ST knows it is being manually flipped on and off per the notifications (image below). But I cannot see the device in either the classic or new app and cannot control it (aside from physically pressing the switch).

Kind of weird. Any suggestions?

[jkp]

do you have any custom device handlers installed for dimmer switches? if yes, login to IDE, open the device handler and Publish for Me again. Then exclude it and try pairing again.

[iridris (Steven)]

I recently had some trouble re-pairing a GE switch as well. Maybe take a look at this thread and see if anything I came across helps you?

Yet another GE Switch (14294) that won't pair

Just to wrap this up - I finally managed to get the switch to pair. While watching live logging, I could see that the switch was at least partially pairing with the hub. The switch was getting a device ID, and it was pulling in the proper description and everything. But the switch never popped up in the app (either classic or new) to finish the setup process. So, I cancelled out of pairing and then manually added a new device via the IDE. I gave the new device the device ID that was showing up in the live logging, and everything started working. I doubt things are set up ideally, but it seems to work so I’ll take it. The raw description field is missing entirely now, so overall I seem to have taken a step back from where I started - but oh well, it’s working at least.

[Sddabrow1 (Shane)]

Thanks, I just went and created a new Device Handler from the “Dimmer Switch” examples. Excluded it, then re-paired it and it found it. Thanks!