Galaxy S8 New app Samsung Connect

(T1tentrum) #1

After add my hub in samsung connect. My hub stay offline. I remove my hub of samsung connect but the hub stay offline. I would just add my things in the new APP not restart my project. I add all my switch and he work good in samsung connect but it’s not possible connect in the smartthings app.

(Bobby) #2

You cannot control both ways. You have to choose one app. Read more here…

(T1tentrum) #3

is it possible reconnect my hub with smartthings again after remove of samsung connect

(Bobby) #4

That is a question for support. The product is too new for anyone here to have ventured. After they said that you need to remove devices from the ST app, I am not about to try without knowing what I am getting into. I added my TV and it made a mess. Was killing my TV connect. I had to delete it from the Samsung Connect and everything went back to normal.

(T1tentrum) #5

Ok , thank you, I chat with support tomorrow. Support is very for fast.