Front Door Multi Sensor incorrect


(Mark) #1

So, I’ve had no issues with Smartthings for months but over the past week, my front door is reporting as being opened and closed when it’s not.

Has there been scheduled updates causing this?

Its not exactly a smart home when I keep have to making paranoid phonecalls to neighbours to check my house.


(Kraeg) #2

Have you tired changing the battery? Mine do very strange things even though they say they have 66% battery. I think ST battery level indicator for its devices are more of a “stab in the dark” than anything meaningful

Kraeg


(Mark) #3

It’s on 77% battery, so I never thought of doing that.

I guess it won’t hurt to give it a go but if there battery levels are that far out of sync then I’d be concerned.