Case Notification for #200570
[SmartThings Community] [Devices & Integrations/Connected Things] Fibaro Z-Wave Motion Sensor not detecting motion, but reporting temperature, lux etc
Agent: Dmytro Okhremenko
11 Feb 20
I am sorry for late response,
Have you tried to delete this sensor, reset it as it shown here:
and after reinstall the device handler? Maybe you got wrong version of it.
Unfortunately device handler software is outsourcing and it’s hard to give a good advice.
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Fibar Group S.A.
HQ: ul. Lotnicza 1, 60-421 Poznan / OFFICE: ul. Serdeczna 3, 62-081 Wysogotowo
TAX no.: PL7811858097 / BDO no.: 000008175
REGON/Polish National Business Reg, no.: 301595664 / Share capital: 1 182 100 PLN
KRS (reg. no): 0000553265, Regional Court of Poznan Nowe Miasto and Wilda in Poznan,
VIII Commercial Division of the National Court Register
08 Feb 20
I bought a Fibaro Z-Wave motion sensor, but I can’t get it to fully work. First I had some trouble adding it to my V2 hub, but after a few attempts it seemed to have worked. At least SmartThings managed to find it and identify it as a Fibaro Z-Wave motion sensor. It blinks when I lift it (tamper), it reports lux and temperature. I haven’t been able to detect any motion with it though (no LED feedback, nothing in SmartThings). I tried playing with the parameters, without success. Can’t seem to find any option to reset the parameters to default, but I compared the values with the ones in the manual. I’ve tried in different light conditions, at different distances etc. I got it second hand, if that makes any difference.
Anybody got an idea? Am I missing something obvious? Thanks!