I bought a Fibaro Z-Wave motion sensor, but I can’t get it to fully work. First I had some trouble adding it to my V2 hub, but after a few attempts it seemed to have worked. At least SmartThings managed to find it and identify it as a Fibaro Z-Wave motion sensor. It blinks when I lift it (tamper), it reports lux and temperature. I haven’t been able to detect any motion with it though (no LED feedback, nothing in SmartThings). I tried playing with the parameters, without success. Can’t seem to find any option to reset the parameters to default, but I compared the values with the ones in the manual. I’ve tried in different light conditions, at different distances etc. I got it second hand, if that makes any difference.
Anybody got an idea? Am I missing something obvious? Thanks!
Case Notification for #200570
[SmartThings Community] [Devices & Integrations/Connected Things] Fibaro Z-Wave Motion Sensor not detecting motion, but reporting temperature, lux etc
Status: Pending
Agent: Dmytro Okhremenko
Dmytro Okhremenko
11 Feb 20
Hello,
I am sorry for late response,
Have you tried to delete this sensor, reset it as it shown here: https://manuals.fibaro.com/pl/motion-sensor/
and after reinstall the device handler? Maybe you got wrong version of it.
Unfortunately device handler software is outsourcing and it’s hard to give a good advice.
Stopka mailowa Pozdrawiam/Kind regards, Dmytro Okhremenko Tech Support support@fibaro.com +48 618 801 000 +44 845 154 2852 +33 970 733 545 Fibar Group S.A. HQ: ul. Lotnicza 1, 60-421 Poznan / OFFICE: ul. Serdeczna 3, 62-081 Wysogotowo TAX no.: PL7811858097 / BDO no.: 000008175 REGON/Polish National Business Reg, no.: 301595664 / Share capital: 1 182 100 PLN KRS (reg. no): 0000553265, Regional Court of Poznan Nowe Miasto and Wilda in Poznan,
VIII Commercial Division of the National Court Register
SmartThings Community
08 Feb 20
Hello,
I bought a Fibaro Z-Wave motion sensor, but I can’t get it to fully work. First I had some trouble adding it to my V2 hub, but after a few attempts it seemed to have worked. At least SmartThings managed to find it and identify it as a Fibaro Z-Wave motion sensor. It blinks when I lift it (tamper), it reports lux and temperature. I haven’t been able to detect any motion with it though (no LED feedback, nothing in SmartThings). I tried playing with the parameters, without success. Can’t seem to find any option to reset the parameters to default, but I compared the values with the ones in the manual. I’ve tried in different light conditions, at different distances etc. I got it second hand, if that makes any difference.
Anybody got an idea? Am I missing something obvious? Thanks!
Case Notification for #200570
[SmartThings Community] [Devices & Integrations/Connected Things] Fibaro Z-Wave Motion Sensor not detecting motion, but reporting temperature, lux etc
Status: Pending
Agent: Dmytro Okhremenko
We sent you an e-mail lately and we wish to know, if you have any further questions or if you need some further assistance. Usually case is being closed automatically within 5 days, but if you don’t have time to response, never mind, you can always update this thread by answering to this email and we will jump into it once again.
This message was send by Fibaro Technical Support. Case nr.
