I’d like to propose a feature enhancement for the SmartThings iOS app that would make notifications far more useful and easier to distinguish.
Feature Request
Add the ability to choose a notification sound (from the iOS ringtones library) when creating a Send Notification to Members action in Automations/Routines.
Why This Matters
Right now, SmartThings uses one universal notification sound for all push notifications. This makes it impossible for users to differentiate:
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Door opened
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Person detected
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SmartThings Home Monitor alerts
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Leak alerts
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Smoke/CO alerts
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Routine informational notifications
As a workaround, many users rely on SMS text messages, simply because iOS allows custom tones for text messages — but not for SmartThings notifications. With SMS support continually shrinking, we need a native SmartThings solution.
Being able to assign unique sounds per-notification would give users:
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Urgent tones for emergencies
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Softer tones for routine events
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Better accessibility
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Less dependence on SMS
UI Suggestion
Below are two images:
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The SmartThings action configuration screen
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The iOS ringtone selector screen that SmartThings could leverage
SmartThings Action Configuration
iOS Ringtone Selector
This would be a huge quality-of-life improvement and make SmartThings far more responsive and intuitive.
Hoping SmartThings considers this enhancement — and inviting others here to chime in if you’d like to see it too!