I cannot add my Logitech Harmony Smart Hub to my ST system. I have configured ST within the Harmony App, and I have authorized the Harmony App from the ST webpage as requested. I also have the latest firmware on the Harmony Hub. ST shows up as a device within the Harmony app, and I have verified that I can control all the connected things from the Harmony app.
However, when I try to configure the Connect app on my phone within ST, it finds the Harmony hub, but after selecting the switches etc that are allowed, I get a red error message at the top: āFailed to save page: deviceAuthorizationā, followed by another message āError: an unexpected error occurred.ā It never fully installs and isnāt visible in my Things.
Hmm. I added a post to the Logitech forum discussion. Thatās frustrating. Iām not having any luck with ST āConnectā apps. I guess this one isnāt STās fault, but the Hue Connect App problem is really tedious and I wish ST would hurry up and fix it.
I looked at the ST FAQ, then went to the forums and first searched āLogitech Harmonyā and then a second search for the specific error message. I did not see anything that was clearly related. The other thread is labeled very generically āHarmony Home Controlā and starts out on a very different topic. It does not get to the issue in my question for a while, which I now see, but is a bit hard to find when you donāt already know itās there.
If thereās a recurring/persistent issue like this, then I respectfully suggest that it get included in the FAQ, since thatās what it is.
Nothing more annoying than spending Ā£300 ($460) on a Logitech Ultimate Harmony Home to integrate with SmartThings and it works on the Logitech side of things but not on the SmartThings side . . . Proper let down . . . Both SmartThings & Logitech are industry leaders, surely after 6+ months of complaints from over 50+ users you guys would have made progress on this ? surely its just a case of a nice phone call to them saying " look, lets set a day aside to sort it out, we are both pissing users off here " . . .
Is there an update to this? A release plan or timeline would help with planning since this break in communication between APIs has been a real pain, essentially rendering ST useless for meā¦ Thanks
I just got my SmartThings and Harmony Hub last week. I almost have the whole system dialed in except for this piece. The reason I even bought the Harmony Hub and SmartThings Hub was for the integration. I would really like to launch Harmony Activities from Hello, Home scenes, which I see is available but I canāt get past this same error.
I sure hope this gets resolved soon. I canāt believe how old this post is and still no resolve.
EDIT: I just submitted a support incident with Logitech. I would recommend that everyone else having this issue do the same.
Any update on this? I am trying to connect my Amazon Echo to SmartThings and control my Logitech Harmony activities with Alexa. This way I can tell Alexa how to control everything in my media room.
PS. I already have the Echo to SmartThings hub part working, but still waiting on the fix to let SmartThings control Harmony activities.
Finally Harmony is back to work now! Ive succesfully set up the hub on smartthings but anyone know why im not able to addsmartthings to myharmony devices? If i try to add a new home automation device it show only insteon hub.
Already tryed to contact logitech support but still waiting for a replyā¦ Its like trying to talk with asusā¦
Hi ilfakkino,
Yes finally harmony is back to work, and to connect harmony with smart things you have to add new device and search for brand: samsung and device: smarthings hub and add it as you are adding a new TV and follow the screen instruction.
I did it yesterday and itās working very well and iām controlling smartthings switches from harmony remote now.
I canāt seem to add harmony hub in Smartthings as of tonight? Device is available to pick (logitech harmony home hub), but when I āsetup nowā it fails with an error.
Try adding SmartTHings to your Harmony setup in the Harmony app. That worked for me months ago for certain functionality (controlling lights with the remote, and stuff), but I could never get the full integration to work (where Activities show up in Smart Things as switches), but eventually it just started working. Good luck!
Turns out I had an old harmony hub in a funky state. It didnāt show up in the Harmony IOS app since it was long gone, but was still attached to my account from the myharmony PC app. Deleteing the device from the PC app, and then removing the Smarthing Harmony integration and reinstalling it fixed the issue.