Has anyone else problems with login to account.smartthings.com or ide.smartthings.com?
Have tried from both a Windows laptop and Samsung S21+ (android)
I can’t enter my username
Has anyone else problems with login to account.smartthings.com or ide.smartthings.com?
Have tried from both a Windows laptop and Samsung S21+ (android)
I can’t enter my username
contact ST support and report the issue
Does it work for you?
I tried on IDE and it worked for me. Either it is fixed or an issue with a limited number of users.
The IDE works fine for me on the US.
As usual in smartthings, Samsung, the conditions of the password have changed and now that I am missing a condition it no longer lets me enter.
Instead of doing like everyone else, when you enter and the password conditions have changed, it will show you a message asking you to change the password due to the change in conditions, but you are already inside, you are not left without being able to enter.
What if I click on forgot the password? who knows what will happen!!!
Hurra! Samsung is letting me in again! Problem solved
Hi @Roddy_Duus
What did you do to access your account?
I had the same problem and solved it by logging in with Google in that first image by Roddy_Duus
Thanks,
I was able to access like this and reset the password with the new conditions without problems
Was the same issue here.