Err 116: Got CRC-16 encapsulated command with bad checksum

It’s a Z wave error message, just means a corrupted packet, but I don’t think we as customers have the tools to track it down. If it always has the same device ID, try removing that device from the network and see if that fixes it. But if you’re getting it from multiple device IDs, that’s a different kind of problem. You’d need to talk to support.

Also Just to be sure – – you don’t have any secondary Z wave controllers on your network, do you? Did you try to link your abode and smartthings networks?

I know there have been some problems reported in the past with secondary controllers when there was a hub update.

1 Like