I am brand new to Smart Home technology. I was currently looking at adding a self monitoring alarm system and ran across Smartthings thinking why not pick this up and let it do security and much more. So I picked up several door/window sensors and motion detectors as well as a Sonos to act as my warning/alert for the moment.
Last night I was able to connect Sonos without issue but I had no luck getting my Ecolink Door/Window sensor connected and gave up. This morning I linked it up right away without issue. Now my issue is it is showing as open when it is closed.
Any thoughts on how I can fix this issue?
I have several more door/window and motion sensors to hook up but want to get this step right before I move forward.
Thanks for all the help! I’m really excited to get this system up and running and then upgrading to automate more of my house
Is the distance between the sensor and the magnet to great?
If the distance from the hub if greater than 50’ , you may need a range extender. I had to get one to cover the gap from my front door and garage door.
Check the battery (<25% is not a good idea).
Also, you may want to pop the battery out and put it back in.
I recommend the original SmartThings Door window sensor or this one:
I went into IDE and clicked enable z wave (not sure if I should or what it does) but after doing this my ecolink door sensor connected right up.
I looked like it was working as I tested open and closed for a bit but then froze on closed. I just looked at the app and it looks like it is back to working and showing open (I put the magnet and sensor on my table apart from each other to see if it would read correct before getting it back on the door.
So I’m going to put them up on the door and try moving to the next sensor