Okay, strangness. I updated from a Samsung note 9 to a samsung note 10. No problems with smartthings - almost everything works on the note 10 EXCEPT my three thermostats (1 ecobee and 2 ct-100’s I believe). When I click on any of the thermostats, same results. They show the current temp up top, w…

Here is a fix for you: [image] ST Classic after Nov 15 update - Presence no longer works, icons missing, app crashes Android https://www.apkmirror.com/apk/smartthings/smartthings-smartthings/smartthings-smartthings-2-17-0-release/smartthings-classic-2-17-0-android-apk-dow…

Thanks. So the update broke it! Thanks - will go back to version 2.17…

I believe that 2.18.1 is out which fixes the issues, but if it doesn’t please report it to support@smartthings.com

Nope, current version has the problem. Contacted support. Solution 1 was to use new smartthings app (that app does not work for me, does not see all devices) and solution 2, which I have not tried yet, was them telling me to remove all three thermostats ( two brands) and re-add them. Not sure if tha…

I verified I have the latest version of the classic app, uninstalled reinstalled both thermostats, same problem. [Screenshot_20200315-093247_SmartThings]

You need to revert to the Android v2.17 of the ST classic mobile app with the link I posted above : [image] Ecobee and ct-100 thermostats buttons disappeared Devices & Integrations Here is a fix for you:

Ecobee and ct-100 thermostats buttons disappeared

Devices & Integrations

yvesracine (Yves Racine) December 1, 2019, 3:57am 2

Here is a fix for you:

Topic		Replies	Views
Ecobee 3/4 Thermostats no longer recognized after the June 2021 update Devices & Integrations	2	686	June 23, 2021
iOS SmartThings Classic app 2.19.0 (released April 16, 2020) Apps & Clients	6	1023	April 18, 2020
My custom ecobee device and android V1.7 Connected Things	18	2711	April 29, 2015
Ecobee Thermostat show up as Unavailable in App SmartApps & Automations	25	16564	October 5, 2018
Any issues with ecobee thermostats? Devices & Integrations	22	1401	January 5, 2021

Ecobee and ct-100 thermostats buttons disappeared

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