Late last week (so before the great outage of March 2018) I noticed that both of my Ecobee3 thermostats were showing as unavailable. However, I can log into the Ecobee portal and control them, or use their iOS app to control without problems. I put in an email to ST support, which they promptly stated that they would get back to me. Seems like somethings been keeping them busy lately so I have yet to hear back.
Any way, can any one shed any light?
I was thinking it may be a wider problem than my installation, but not seeing anything on this forum it must be just me.
Over and Out,