So… I got a Bose SoundTouch Wireless Link connected into my ST environment, however, the “play message on speaker” option is still greyed out. I am fully able to control the Bose thru ST, so what am I missing. Please help, thank you in advanced!!!
Contact support, it’s a custom integration and I suspect your model may not support it or the integration need to be updated
See discussion in the other thread:
Which support? SmartThings or Bose ?