There have been a few topics on this in the past, but I’d like to find out what everyone’s current experience is. I have 5 SmartThings Multi sensors, each on a different door in my house. I have all of them configured with the Door Knocker (or whatever it’s called) SmartApp to let me know when someone knocks on a door or tampers with it.
Lately I’ve been getting false positives. The front door was issuing 5-6 knock alerts a day. It’s a very solid wooden door, so stray vibrations don’t seem likely, and I was able to witness a few while I was right next to the door, and was able to confirm that there was no wind, thermal expansion, etc. triggering the sensor.
I notice that logs show the sensor going active and then inactive, so it seems like a sensor issue instead of a SmartApp issue.
Support had me reset the Multi sensor by pulling the battery and holding down the button while reinstalling it. That fixed the front door issue instantly and all was well for about a week. Now I’m back to more false alerts.
Anyone else seeing this?