Devices on smartthings classic app on Android not showing


(Blindxx) #1

When I go to look at my devices in the smartthings classic app it says something went Wong and When I click retry it gives same ertor. When I logged in to the API to reboot the hub I got the below error.

Oh No! Something Went Wrong!

Error

500: Internal Server Error

URI

/hub/show/4c3029bd-1e59-4671-97ca-55eeb4588777

Reference Id

e2aa26a4-72b5-47ee-80cb-9f4d7b4e1efe

Date

Wed Nov 28 01:53:49 UTC 2018

Anyone else having issues


(jkp) #2

try using an incognito/private tab in your browser when logging into IDE at https://account.smartthings.com

Others have been reporting issues with loading devices in the classic app for several weeks. there are a couple of active threads. here is one thread that got a new post earlier today…

One of the first threads on this and may offer more details and followup info