Devices on smartthings classic app on Android not showing

When I go to look at my devices in the smartthings classic app it says something went Wong and When I click retry it gives same ertor. When I logged in to the API to reboot the hub I got the below error.

Oh No! Something Went Wrong!


500: Internal Server Error



Reference Id



Wed Nov 28 01:53:49 UTC 2018

Anyone else having issues

try using an incognito/private tab in your browser when logging into IDE at

Others have been reporting issues with loading devices in the classic app for several weeks. there are a couple of active threads. here is one thread that got a new post earlier today…

One of the first threads on this and may offer more details and followup info