Devices offline, no fix in sight. Smartthings has acknowledged the bug

[johnconstantelo]

@Jonathan_Musto

What should be my next course of action?

Read this, and email support. This may be related to what you’re experiencing.

Hub Firmware Release Notes - 0.24.11

Version 0.24.11 Hub Target Samsung SmartThings Hub (Hub V2 and Hub V3) Release Date US - between Thursday, October 11 at 10:00 am to 9:00 pm EDT EU - between Thursday, October 11 at 4:00 pm to Friday, 12 October at 3:00 am BST Release Notes Local execution support for the Everspring Flood Sensor. See here for more information. Firmware updates on the following devices. For more information, please see here. SmartThings Multi and Motion Sensors (2015) Cree LED Bulb Other bug fixes and stability improvements.