Okay so I had that email about the new app almost being ready so I thought what the hell I will install it and take a look.
All worked well last week. I could see all my devices and tbh I much prefer it to the old app. In short , it was all fine.
I am just trying to use the new app now but I’m having major issues with my devices vanishing!
So, I was just assigning some devices to rooms, everything was working fine… clicked the back arrow to go back to the home screen after assigning a device to a room (I had just done 3 before this), the devices all showed briefly, then they all vanished! LOL… what the hell!
Click on the menu (three bars in the upper left of the screen) and select Devices to check if all your devices are showing there.
If they are, go back to the main screen, click on More (the three dots in the upper right of the screen) and select Edit. You can click on > which is to the right of the Room name and check that all devices are selected. When selected they will appear on the main page, when not selected, they will be hidden.
click on the menu, You should see a Home location listed near the top with a down arrow. click on that down arrow and see if there are more than one Location showing
Nope nothing there to select…only one location which is home.
Okay so I just clicked on the ‘all devices’ menu option and they all show in that list!..
So… they come and go from the home screen, when they are gone they do not show when clicking the devices icon on the side menu but… they do show in the ‘all devices’ menu option that’s below all the icons in the side menu