Device status not updating

[JDRoberts]

Do you have device health turned on on your account? If so, try turning it off and see if that fixes the problem.

Anyone else losing confidence in Device Health besides me?

I like the concept of Device Health, but I continue to have false offline notifications in the mobile app for the same 2 zwave switches (using the stock ST DTH, not mine) that always work via the mobile app. In the beginning, Device Health seemed to work just fine, but lately it’s reporting more offline devices that aren’t really offline. ST support hasn’t been helpful, and only offer the typical “delete device and start over” answer; which I did do, but it did not help at all. Anyone else giving up on Device Health?

https://support.smartthings.com/hc/en-us/articles/214529303-Device-Health