Device status not updating


(Brian) #1

Anyone else having issues with zwave devices (GE switches) not updating in the app? When I flip switches the electrical is working fine, but the devices are not reflecting updates in the app. This is an issue as I have on/off on switches updating variables in Core to get desired effects (fan coming on in bathroom after lights are on for 5 minutes then are turned off).

I’ve rebooted the router but so far there is no change.


#2

Do you have device health turned on on your account? If so, try turning it off and see if that fixes the problem.


(Brian) #3

Actually I added two new switches which seems to implode. They could be controlled via zwave, yet status would not update when you interacted with the switches. I force removed and replaced them. One began working but the other was still flawed. After 2-3 force removes and new pairings I finally got it working.


(Brian) #4

Seems I always figure it out 10 minutes after I post. :grinning:


#5

I have a light to does not always respond or show in the app correctly. Sometimes it will not turn off with sleep routine and I have to rerun the routine to turn it off. Sometimes it does work correctly but it shows lit in the app even when I know for sure it’s off. I also have a motion sensor that has started showing motion all the time. It does not reflect no motion in the app but if I move in front of it then it will still trigger an action if ST is set to armed away or armed stay.


(Dale C) #6

I think it is system related because it is not only z-wave switches having this issue on my system but the new zigbee fan device as well as my wifi H8012 devices.

Been a bear for @stephack and I to troubleshoot the new zigbee ceiling fan device handler when you can’t rely on the ST platform for consistency right now. :frowning: