Received a suspicious looking notification from Samsung. Didn’t think I used the account anymore as I got rid of my Galaxy, so I deleted it. Came to realize later that it was opened recently for the weird/incomplete transition to the new smartthings app. I signed up again, but can’t access the IDE and some of my smart apps are not responding.
Anybody have any ideas?
tgauchat
(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)
2
Do you have another phone or tablet that you can download both SmartThings Apps to (new and Classic), so that you can test your login (other than the IDE https://account.SmartThings.com)?
I fear that SmartThings might not be able to reassociate your Location/Hub with your new Samsung Account … but telephone them to ask. Please report good news!
I have lots of tablets, but they’re all Kindle Fires, so of course those don’t work with the app anymore. Trying to see if the Galaxy has any life left in it, but it is a slow go.
Should I assume the worst in the event that they can’t re-associate my account?
I think the only prayer you have here is to invite a new user… The ID you just created. To participate on your hub before you logout. It’s under Manage Users on the classic app.
Same happened to me, I deleted Samsung account by accident and now I have nothing in my Smarthings IDE, even if I was using classic app with a separate smartthings account.
It a bit frustrating given that the same smartings account work for this forum, but not for IDE.
There is any hope of recovering something?