Connecting Yale YDM 4109 to Connect Home (hub)

Hi all,

I am having problems connecting my Yale YDM 4109 door lock (with Z-wave module) to my Samsung Connect Home hub. I can’t seem to get them to pair together.

Steps so far:
On the Yale lock
→ Entered user code
→ Pressed I button
→ Pressed “9” and then “#”
→ Pressed “1” and then “#”

On Smartthings:
→ Add device
→ Selected Z-wave generic device
→ Following the screen suggestions.
→ … waiting…

→ Timeout.

I tried placing my hub as close to the door lock as possible (within a metre away) and still no result.
Does anyone know what am I doing wrong?

JT

Exclude the lock first, see these steps: