Got a v3 Smart Hub recently and was able to pair all but 1 Yale Z-Wave smart lock. The single lock that I’m having trouble with just continuously shows a status of “Checking…”. It’s been like this every time I’ve paired it.
I’ve tried excluding and re-pairing the lock, factory resetting the lock, resetting the lock’s Z-Wave module, holding the hub right next to the lock. Every time it “pairs”, it’s like this. The raw description also isn’t populating. I see:
mfr:0000 prod:0000 model:0000 ver:0.00 zwv:0.00 lib:00
I read elsewhere that this means that the lock didn’t pair properly. This lock uses a Z-Wave Module. Is there a good way to tell if this is a module problem or a lock problem?