Connecting August smart lock

[Automated_House (Jimmy)]

Ok. So what exactly is the issue? You can connect it to Alexa via either the SmartThings skill or August skill. Don’t do both. It also seems like there is currently a problem with the latest August firmware breaking z-wave communication.

June 2019: August Pro Z-Wave commands fail if August app is not in use (previously worked fine)

Thanks. This is really helpful as at least a temporary workaround. I’ll give it a shot. By the way, much more helpful than what I’ve received from August in response to my ticket: A bug ticket will be filed by our Development Team in order to review the issue you are facing. If there is an update or if any additional information is required, we will reach out.