Connect home pro in Mexico?

hub

(Luis) #1

Hello,

I live in Mexico and I just bought the Connect Home Pro hub for my house. I downloaded SmartThings app (mexican version) on my iPhone and followed the quick start guideline. However, I cannot connect the hub with my phone.

Any ideas whether I can use the Connect Home Pro in Mexico?


#2

People are more likely to help if you give more information.

“cannot connect the hub with my phone” does not really given anyone anything to be able to help you. Please provide the steps you are doing and what the results are, in detail.


(IG) #3

you need the “new” app “smartthings connect”, not classic. after initial setup you can use classic app